Don't Lift Your Downhill Leg: A Business Lesson from my Dog.
I was recently walking our Golden Retriever, Louie, around the neighborhood. He was at the edge of a ditch when he decided to relieve himself, and, as usual, he lifted his left hind leg. Only one problem... it was the downhill leg and he toppled over! It reminded me that in business, we continue to do the same things over and over because we've always done it that way without having a solid foundation for our decisions.
Verne Harnish in his book Mastering the Rockefeller Habits says there are three core concepts of business success:
1. Have only a few rules/priorities.
2. Repeat them often and have the data to measure progress.
3. Act Consistently and Walk your Talk.
Step 1. As a Spiritual Entrepreneur, you know the importance of having a strong vision to guide your direction and a core set of vales that drive your operations. In creating your strategy for 2011, I suggest you have no more than 5 key priorities. Double check to make sure they're going to get you where you need to be at the end of the year (along the path to the vision) and that in getting there you make decisions based on the values you have articulated.
Step 2. Repetition and data. It's critical that every single person in your organization knows the top priorities and how their role plays a part in achieving them. Tom Zender in his book God Goes to Work talks about creating a Spiritual Environment where everyone can be empowered and can thrive. It requires having open communication where managers and employees are not afraid to give you honest feedback about how things are going, the gaps they see and their ideas for improvement. From the business perspective, you'll also want to be able to have the "numbers" and data you need to measure your progress.
Step 3. Be consistent and walk your talk. As owners and executives, you set the example. Are you holding yourself accountable for what you say you'll do? Are you having regular meetings to check in with each member of the team to hold them accountable? In short, are you measuring what matters?
Sounds simple doesn't it? But it's hard to do. It's easier to skip that weekly meeting because you have a big order and everyone's scrambling. It's tempting to make a small exception to the policy and procedure you all agreed on when the market gets tight and a customer wants you to cut corners to save time or reduce the price. And who has time to sit down and review the vision statement, or if there isn't one, to draft it?
I once had a sales manager who said, "Nobody plans to fail, they just fail to plan." I could also add, "Nobody likes to take the time to plan, so they procrastinate!" William James said, "Nothing is so fatiguing as the eternal hanging on of an uncompleted task." By completing the tasks before us in an orderly manner we eliminate the feeling of eternal fatigue.
Ifit's time for you to build a strong foundation with a strategic plan that achieves results give me a call 303-456-0388. For more information on cost effective coaching packages click here: http://www.theinspiredbusiness.com/packages-and-pricing.html
Until Next Time,